Cancellation Policy for PICKNPACK SOLUTIONS INDIA PRIVATE LIMITED
At PICKNPACK SOLUTIONS INDIA PRIVATE LIMITED, we prioritize customer satisfaction and strive to provide a seamless shopping experience. Please carefully review our cancellation policy below:
1. Order Cancellation
Eligibility: You can cancel your order only before it has been dispatched. Once your order has been dispatched, it cannot be canceled.
Dispatch Notification: You will receive a notification via email or SMS when your order is dispatched. Please ensure you check your messages for this information.
2. How to Cancel an Order
Contact Us: If you wish to cancel your order, please get in touch with our customer service team as soon as possible. You can reach us at sales@picknpack.co or +91-9810433198.
Required Information: When contacting us, please provide the following information:
- Your order number
- The name associated with the order
- Any additional details that may assist in processing your cancellation
3. Refund Process
Cancellation Confirmation: Upon successful cancellation of your order, we will send you a confirmation email.
Refund Timing: Refunds will be processed within 5-7 business days after cancellation confirmation. The amount will be credited back to the original payment method used at the time of purchase.
Refund Exceptions: If your order has already been dispatched, the standard return policy will apply instead.
4. Customer Satisfaction
We are committed to delivering high-quality products and ensuring our customers are satisfied with their purchases. If you have any questions or concerns regarding your order, please do not hesitate to contact our customer service team.
5. Policy Changes
We reserve the right to update or modify this cancellation policy at any time. Any changes will be communicated through our website.
Thank you for choosing PICKNPACK SOLUTIONS INDIA PRIVATE LIMITED. We appreciate your business!